Frequently Asked Questions
Everything you need to know about your SKIMS order and products.
How do I determine my correct size in SKIMS?
We recommend using our comprehensive Size Guide located on each product page. Our shapewear is designed to be true to size for a compressive fit; however, if you prefer less compression or are between sizes, we suggest sizing up.
What is the return policy?
We accept returns within 30 days of purchase for most items, provided they are in original condition with tags attached. Please note that for hygienic reasons, certain items like underwear and hosiery are final sale.
How long does shipping take?
Standard shipping typically takes 3-7 business days within the United States. International shipping times vary by location but usually range from 7-14 business days. Express shipping options are available at checkout.
How should I care for my SKIMS products?
To maintain the integrity of the fabric and elasticity, we recommend machine washing on a cold, gentle cycle with like colors and laying flat to dry. Avoid using bleach or ironing.
Can I change or cancel my order after it has been placed?
Our team works quickly to process orders, so we are unable to make changes or cancellations once an order has been confirmed. Please ensure all shipping and item details are correct before finalizing your purchase.
Are your restocks announced in advance?
Yes! We recommend signing up for our newsletter and clicking the 'Notify Me' button on specific out-of-stock items to receive immediate updates when they are back in stock.